You've done the heavy lifting, your event is created and your tickets are ready to go. Now it's time to make it official and share it with the world. Let's walk through how to publish your first event on Eventrise.
Before you can publish, complete these seven tasks. You can see what's left in Your action items, the menu at the top of your event's Overview page.
Add event details (Event Details), then see Creating your first event
Add a cover image (Event Details)
Add a venue (Event Details, under Locations)
Add at least one ticket (Tickets), then see Creating your first ticket
Add a refund policy (event Settings › Payments & Refunds › Refunds)
Complete your organizer profile (Settings › Organizer › Profile in the main sidebar; Organization Name, Organizer Name, and Organization Bio are required)
Confirm your email address
You'll also need to connect Stripe before you can take payments (Settings › Payments). If your event is in the UK, the EU, Australia or New Zealand, or charges Canadian GST/HST, add your tax registration first (Settings › Payments › Taxes).
Save your changes
Event Details saves one section at a time. Event Overview, Date & Time, and Social Links each have their own Save Changes button, which turns on once you change something. Changes aren't saved automatically, so click Save Changes before you move on to the next section.
Preview before you publish
Want to see how your event looks to attendees? Click Preview Event at the top right at any time to see your event page the way attendees will, so you can review everything before going live.
Publish your event
When everything looks good and you've met all the requirements, simply click Publish Event at the top right. That's it. Your event is now live and ready for attendees to discover.
What happens after publishing?
Once your event is published:
Your event page goes live at eventrise.com/your-organization/your-event. You'll find the exact address under Manage › Event Details, or select View Event
Attendees can view event details and purchase tickets
You can keep editing your event anytime. Save each section as you go, and your changes show on your live page
You'll start receiving orders and can track them in your dashboard
Troubleshooting
Why can't I click the Publish Event button?
If the button is grayed out, it usually means you haven't completed all the minimum requirements listed above. Open Your action items on the event Overview to see what's left.
I made changes but they're not showing up on my live event page
Make sure you clicked Save Changes in the section you edited. Saved changes show on your live event page right away.
Can I unpublish my event?
Yes, as long as no one has bought a ticket yet. Open your event, go to Settings › Event lifecycle, and choose Unpublish. It hides your page from public view, and you won't lose any of your setup. Once an order comes in, Unpublish isn't available. Use Close event to stop new ticket sales, or Cancel event if the show isn't happening. See How do I unpublish, close, or cancel an event?
