Planning an event means managing every dollar carefully. You deserve to know exactly what you're paying and why, without hidden surprises or complex calculations.
What are the fees to use Eventrise?
Paid tickets
We keep it simple: platform fee + payment processing fee (no subscriptions or add-ons):
Platform fee (Eventrise fee) | 5% |
Processing fee (Stripe fee) | 2.9% + 30¢ |
Reserved seating
If your event uses a seat map, seat selection adds $1 per ticketed seat. When it applies, it's added to the platform fee at checkout, so attendees see the full price before they pay.
Free tickets
If you’re offering free tickets, the pricing is even simpler… there is none! Free tickets are always free.
How does this break down?
Let's walk through pricing when someone buys a $100 ticket:
Ticket price | $100.00 |
Platform fee | $5.00 |
Processing fee | $3.20 |
Attendee pays | $108.20 |
You receive | $100 |
Who pays the fees?
You choose, one event at a time. The example above has attendees paying the fees on top of the ticket price at checkout. If you'd rather cover them yourself, the price you post is exactly what buyers pay, and the fees come out of your ticket revenue. You'll find the choice under Settings › Payments & Refunds › Fees inside an event, in Who absorbs the fees?
Can I add my own fee?
Yes. If your venue charges a facility fee or similar, you can add it on top of the ticket price and keep all of it. Eventrise doesn't take a cut of your fee or charge our fee on top of it. See How do I add my own venue fee to tickets?
What if buyers pay with something other than a card?
Cards are always accepted, and you can turn on more ways to pay, like Apple Pay, Google Pay, and Klarna. The buyer's processing fee follows Stripe's rate for the method they choose. See How do I offer other payment methods at checkout?
What happens to fees when there's a refund?
If you cancel an event, fees are refunded along with the ticket price. If an attendee asks for a refund, the ticket price comes back but fees are not refunded.
What payment processor does Eventrise use?
We use Stripe, the same payment platform trusted by millions of businesses worldwide. This means:
Your money is protected with industry-leading fraud prevention
Fast, reliable payouts to your bank account as tickets sell
Accept payments globally to support international attendees/currency
We don't mark up Stripe's fees or hide them in complex pricing tiers. You get Stripe's standard rates, period. Transparent and fair.
When do I get paid?
Your money starts flowing to your bank account within days of each sale, not weeks after your event ends. This means better cash flow for covering venue deposits, speaker fees, and other upfront costs without dipping into personal funds.
Questions about fees?
We're here to help. Every organizer's situation is different, and we want to make sure Eventrise works for your specific needs. Need a custom breakdown for your event size? Just reach out—we're happy to walk through the numbers with you so you can plan with confidence.