Growing your team? Eventrise makes it easy to invite team members and give them the right level of access to help manage your events.
How to add a new user
Here's how to invite someone to join your Eventrise account:
1. Open your Team page
From your Organizer dashboard, click Team in the main sidebar.
2. Click Add User
You'll find the button at the top right of the page.
3. Fill in their details
Enter their email address and select the role you want to assign them. Roles control what they can access and manage (more on that below). If you choose a role that works on specific events, such as Event Manager or Box Office, an Events field appears so you can pick which events they can work on.
4. Send the invitation
Click Invite User and they'll receive an email with instructions to sign up for their account. Once they complete signup, they'll have access based on the role you assigned.
How to edit an existing user
Need to change someone's role or update their details? Here's how:
1. Open your Team page
From your Organizer dashboard, click Team in the main sidebar.
2. Find the user
Locate the team member you want to edit. You can either click directly on their name or hover over them and use the three dot menu, then select Edit User.
3. Make your changes
Update their role, name, or any other details you need to change.
4. Save
Click Save Changes. The user will be notified about the update, and their access will adjust immediately if you changed their role.
Understanding roles and permissions
Roles determine what each team member can do in Eventrise. When you add or edit a user, you'll assign them one of ten roles. Each role has specific permissions for managing events, processing orders, checking in attendees, and accessing settings. To see what each role can do, open Team and select the Roles tab, or read Roles and permissions.