Growing your team? Eventrise makes it easy to invite team members and give them the right level of access to help manage your events.
How to add a new user
Here's how to invite someone to join your Eventrise account:
1. Open your Team settings
From your Organizer dashboard, click Team in the sidebar.
2. Click Add User
You'll find the button at the top of your team list.
3. Fill in their details
Enter their name, email address, and select the role you want to assign them. Roles control what they can access and manage (more on that below).
4. Send the invitation
Click Invite User and they'll receive an email with instructions to sign up for their account. Once they complete signup, they'll have access based on the role you assigned.
Make sure you've set up your roles before inviting users. That way, you can assign the right permissions from the start.
How to edit an existing user
Need to change someone's role or update their details? Here's how:
1. Open your Team settings
From your Organizer dashboard, click Team in the sidebar.
2. Find the user
Locate the team member you want to edit. You can either click directly on their name or hover over them and use the three dot menu, then select Edit User.
3. Make your changes
Update their role, name, or any other details you need to change.
4. Save
Click Save Changes. The user will be notified about the update, and their access will adjust immediately if you changed their role.
Understanding roles and permissions
Roles determine what each team member can do in Eventrise. When you add or edit a user, you'll assign them to a role. Each role has specific permissions for managing events, processing orders, checking in attendees, and accessing settings. To create or edit roles, go to Settings > Roles from your dashboard.